Terms & Privacy
Recellyourbattery.com and toolbatteriesrepair.co.uk are an e-commerce service operated by Recell Your Battery (Recell Your Battery and Recellyourbattery.com each separately and together in the Agreement, “we”, “us” or “our”).
Registered address is:
Recell Your Battery
Warren House Farm
We may modify the TOS from time to time, and your continued use of this Site following such change shall signify your agreement to be bound by the modified TOS.
Please read the TOS and check back often. If you do not agree to any change to the TOS, then you must not use the site.
ELIGIBILITY TO PURCHASE
The purchase of merchandise through Recell Your Battery is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with English law.
To purchase from the Site, you will need to register and provide your personal details. You must provide real name, phone number, e-mail address and other requested information as indicated. You will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the Recell Your Battery terms of eligibility, who have been issued a valid credit card by a bank acceptable to Recell Your Battery, whose applications are acceptable to Recell Your Battery and who have authorised Recell Your Battery to process a charge or charges on their credit card in the amount of the total purchase price for the merchandise which they purchase. Moreover, by making an offer to purchase merchandise, you expressly authorise us to perform credit checks and, where Recell Your Battery feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
ACCEPTANCE OF YOUR ORDER AND THE CONTRACT BETWEEN YOU AND US
We must receive payment in whole for the price of the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form.
Our acceptance of your order brings into existence a legally binding contract between us. This sale contract is concluded in London, England and the language of the contract is English.
Only persons entitled to enter into legally binding contracts are entitled to transact through this site. Any individuals who are unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify do not use this site.
Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
PRICING AND PAYMENT
The prices payable for goods that you order are as set out in our website. All of our prices are in GB Pounds – any other currency displayed on the site is for comparison only. You will be billed in GB Pounds and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.
You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website. If you are buying from outside the UK, you will also incur any duties levied by the jurisdiction to which you have specified delivery. We will contact you with this amount before completing your order.
Payment can be made by Visa, MasterCard, and Maestro credit/debit cards. Payment will be debited and cleared from your account upon receipt of your order by Recell Your Battery. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to authorise payment to Recell Your Battery we will not be liable for any delay or non-delivery.
We take all reasonable care to make our Site as secure as we can make it. All credit card transactions on this site are processed using Worldpay or Paypal, a secure online payment gateway that encrypts your card details in a secure host environment. Worldpay or Paypal may also give you the opportunity to securely store your credit card details on their systems for use on Recell Your Battery. These details will be fully encrypted and only used to process card transactions.
To help ensure that your shopping experience is safe, simple and secure Paypal use Secure Socket Layer (SSL) technology. Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
YOUR RIGHTS TO CANCEL YOUR CONTRACT
Recell Your Battery want you to be totally satisfied with your purchase. After each purchase you have the right to a 7 day “cooling off period”. Subject to the conditions outlined below, you may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods.
RETURNS AND EXCHANGES
Your right to cancel your contract with us for all goods ordered is subject to
a) You not having opened or used the item.
b) You not having removed the security tag from the item.
c) You have emailed us within 7 days of receiving your goods to tell us of your intention to return them
d) You return your goods within 7 days of your intention of return email date
Late Returns: The RA number must be requested within 7 days of delivery and the goods must be returned within 7 days of receiving the RA number. Returns outside these timeframes may be accepted at the discretion of Recell Your Battery and may only be refunded as a store credit
1. Goods must be returned within 7 days of your intention to return email
2. The item(s) must be packed securely in the packaging in which you received it. We are not liable to refund you if the goods returned to us are broken. You must at the same time return any accessories sent with the item and be sure that any security tag is left on.
3. You must ensure that the goods are returned using adequate insurance and that a proof of delivery is obtained from Recell Your Battery
Please note Delivery Charges will not be refunded.
4. Once we have received the item(s) we will notify you by email and the appropriate action will be taken immediately.
If you have requested a refund, any sum debited from your credit card will be credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you, in the way detailed above, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you.
If you have requested an exchange we will only be able to ship your exchanged goods once we have received the returned item(s).
You will be charged for any additional cost and any additional shipping, taxes and import duties.
CANCELLATION BY US
We reserve the right to cancel the contract between you and us if:
1. We have insufficient stock to deliver the goods you have ordered;
2. We do not deliver to your area; or
3. One or more of the items you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
DELIVERY AND INSURANCE
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order. It is your responsibility to ensure that the delivery address you give us is correct and accurate and that there is somebody to sign for and take delivery of the goods from the delivery service used.
You will become the owner of the goods you have ordered when they have been dispatched to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
If your order is returned to us because the courier or postal service could not complete the delivery to you for whatever reason, then you will be responsible for the repeat delivery costs.
Postage costs may differ if your delivery address is located in, Scottish Highlands or Lowlands, Northern Ireland, Eire, Isle Of Man or Channel Isles.
We make no promise that materials on our website are appropriate or available for use in locations outside the United Kingdom, and accessing the website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail of the problem within 7 working days of the delivery of the goods in question on firstname.lastname@example.org
If you do not receive goods ordered by you within 7 working days of the delivery time specified on the web site, and confirmed in our acceptance of order email then we shall have no liability to you unless you notify us by e-mail or telephone at our contact address of the problem within 14 days of the date on which you ordered the goods. If you notify us of a problem under this condition, our only obligation will be, at your option either:
1. To make good any shortage or non-delivery
2. To replace any goods that are damaged or defective
3. To refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify us of under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as mentioned above.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
We cannot be held responsible for any delays once the goods have left us and are in possession of the courier.
INTELLECTUAL PROPERTY RIGHTS
You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights relating to the Content as herein described, including Recellyourbattery.com Software and all HTML and other code contained in this Site, shall remain at all times vested in Recellyourbattery.com/Recell Your Battery. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorised by Recell Your Battery and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties.
Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
NO COMMERCIAL USE
This Site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent by e-mail to our contact address at:
Recell Your Battery
Warren House Farm
All notices from us to you will be displayed on our website from time to time.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Third Party Rights: Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
Third Party Links: We may include hyperlinks on this Site to other websites or resources operated by parties other than Recell Your Battery, including advertisers. Recell Your Battery has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
At our request, you agree fully to defend, indemnify and hold harmless Recell Your Battery immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Terms & Conditions by you or any other liabilities arising out of your use of this Site, or the use by any other persons accessing this Site using your Internet account. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder.
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Recell Your Battery as a result of the Terms & Conditions or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Recell Your Battery, and we shall not be liable for any representation, act, or omission on your part.
Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.
We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors.
EVENTS BEYOND OUR CONTROL
We will not be in breach of this Agreement or otherwise liable for any delay in performance if to the extent that any delay or failure is due to circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
Collection Of Personal Information
Toolbatteriesrepair.co.uk collects personal information from you (such as name, address, telephone number, email address etc) when you complete registration or enquiry forms or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.
Collection Of Other Information
The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and your geographical location.
Use Of Your Information
By using this Site, you agree that Recellyourbattery.com and toolbatterierepair.co.uk may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services. These include (without limitation):
• Personalising your visits to the Site and developing the design and style of the Site to improve the services provided to you
• Informing you about the latest changes to the Site, or products, services or promotional offers that you might find interesting
• Communicating (and personalising such communication) with you
• Informing you if you have been successful in any of our competitions or promotions
• Compiling customer reviews
• For market research purposes
• To enable third parties to carry out statistical analyses’, technical, logistical or other functions on our behalf including determining behavioural preferences to manage online advertising
• For strategic development
• For any purpose required by law or regulation
• For accounting purposes
Sharing Your Information
By using the Site, you agree that we may disclose your personal information to any company within the Data and Search group of companies subject to our obtaining your express consent, we may also supply personal information about you to third parties We reserve the right to disclose your personal information to comply with applicable laws and government or regulatory bodies’ lawful requests for information. We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business. Furthermore, by using the Site, you consent to the transfer of your personal information outside of the European Economic Area (which may not provide the same protection for such information as the United Kingdom provides) in the event that the processing of your information involves such a transfer.
Safeguards And Security
No data transmission over the internet can be entirely secure, so we do not guarantee the security of your personal information and/or use of the Site. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology. In addition to these safeguards, your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date. For more information on the Data Protection Act 1998 and your related rights please see www.informationcommissioner.gov.uk
Accessing Your Information
If you wish to review or receive copies of the personal information we hold about you, or have any other queries please write to us (including full details of your request) at:
Recell Your Battery
Warren House Farm
We may charge a small administration fee in relation to fulfilling a request for access to personal information.